Your Softgiving alert overlay comes with a default alert sound and volume, so you can be aware of when a new donation is coming through and displayed on your live stream screen. You can customize your alert volume in your OBS (eg, Streamlabs).
To update your alert overlay volume:
- In the OBS, enter edit mode on the "Alert Overlay" browser source
- In the OBS, Click "Control Audio via OBS" and save
- In the OBS, adust volume for the "Alert Overlay" in the "Audio Mixer"
- In the Softgiving dashboard, send a test alert. In the OBS, adjust the "Alert Overlay" audio to the desired level
Here is a visual walk-through: